客戶服務主任 Customer Service Officer / Coordinator
Bureau Veritas Hong Kong Limited
刊登於 2024-10-06
九龍灣
1年工作經驗
雙糧 / 教育津貼 / 五天工作週 / 人壽保險 / 醫療保險 / 花紅/獎金 / 婚假 / 侍產假
職位亮點
職位描述
Responsibilities:
- Provide excellent customer services and maintain good relationship with clients
- Handle enquiries, client instruction and complaints (Senior Program Support Coordinator) in a professional and timely manner
- Coordinate with internal departments to satisfy customers’ needs by providing efficient feedback and the best solutions
- Understand clients’ expectation and deliver first-class services
- Follow up on the test submission
- Work closely with supervisor to provide the relevant support on key customers’ request with KAM and SBU (key account)
- Be on top of the frequent program changes with required learning before deadline
Job Requirements:
- Diploma or above in any discipline
- 1 year / 2 years (Senior) of customer services experience, preferable in commercial testing laboratory, manufacturing, trading, buying office or merchandising field is an advantage
- Good command in English, Mandarin& Cantonese
- Strong communication, organizational and presentation skills
- Ability to work under pressure and priories the job to handle crisis situations
- Mature and work independently with strong problem-solving skill (key account)
- Hand-on skills in MS Word & Excel as well as other computer applications
- Fresh graduates are highly welcome
We offer competitive salary and benefits to the right candidate. Interested parties please send your application with date of availability, present & expected salary to the Human Resources Department, Bureau Veritas Hong Kong Limited by mail or clicking “APPLY NOW”. To submit your application by mail, please mark "Confidential" and position applied on the envelope.
Our Benefits:
- 5-day Work Week
- Public Holiday, Annual Leave, Marriage Leave, Maternity Leave & Paternity Leave
- Double Pay, Performance Bonus
- Life & Medical Insurance Benefits
- Mandatory Provident Fund Contribution
- Education & Training Subsidies
- Excellent Training & Career Advancement Opportunities
Join us on Linkedin: https://www.linkedin.com/company/bureau-veritas-consumer-products-services/mycompany/
Mail
1/F, Pacific Trade Centre
2 Kai Hing Road
Kowloon Bay, Kowloon
Personal data collected will be used for recruitment purposes only.
工作種類 | |
工作地區 | 九龍灣 |
待遇 | 雙糧 / 教育津貼 / 五天工作週 / 人壽保險 / 醫療保險 / 花紅/獎金 / 婚假 / 侍產假 |
教育程度 |
大專
|
技能 | 客戶服務 / 解決問題能力 / 溝通能力 / 組織能力 / Microsoft Word / Microsoft Excel |
口語語言 | 良好粵語 / 良好英語 / 良好普通話 |
受僱形式 | 全職 |
行業 | 實驗室 |
有關招聘公司
Bureau Veritas Hong Kong Limited
-