Assistant Customer Service Officer

Responsibilities :

• Handle customer's enquiry and maintenance service;
• Cooperate with other team members to resolve customer's request efficiently;
• Maintain customers' records include all inquires, comments, complaints and resolution decisions.

Requirements :

• Form 5 / DSE or above;
• Min 2 years relevant working experience in Call Centre / Customer Service field; experience with handling enquiry of home appliances, especially air conditioning is an advantage
• Problem solving skills with strong self-motivation, good interpersonal skills, efficient and well-organized;
• Proficient in MS office and Chinese Word Processing
• Good in both written and spoken Cantonese, Putonghua and English;
• Fresh graduate or candidate with less experience will also be considered;
• Immediate available is highly preferred.

Working Location : Yau Tong

We offer competitive salary, discretionary bonus, medical and life insurance and staff discount to the successful candidate.  Interest candidate, please send full resume with expect salary by “Quick Apply” for job application.

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