Assistant eCommerce Manager, Hong Kong

Triumph Group joins the ranks of global leaders in the lingerie sector, with a multi-facetted product palette that is sold in more than 80 countries, from Norway to Morocco and from Chile to Australia. This is taken care of by around 20,000 wholesale customers, with whom Triumph has traditionally had close relations, in addition to a dense network of more than 2,300 controlled points of sale, which are operated both by partners and by Triumph itself. The company is mindful of the fact that quality products must be accompanied by excellent service in order to satisfy demanding consumers.

Learn more about Triumph on:

www.triumph.com

www.facebook.com/Triumph/

www.instagram.com/Triumph/

www.linkedin.com/company/triumph-international/

Working within the Local Sales team, the individual will be responsible for driving eCommerce business to reach EC revenue and growth. The incumbent will be in charge of day-to-day eCommerce operations, planning and execution of sales and marketing activities, managing product and promotion schemes, ensuring sufficient supply, creating page contents, planning eService and activating consumers’ click thru.

The Assistant eCommerce Manager should be a highly skilled in managing web plan for own brand.com platform and work with external online partners (eComm enabler partners, eTailers, digital partners, etc).

Internally, She/He will work closely with cross functional teams such Assortment team, Demand Planning, and Marketing teams.

Assistant eCommerce Manager, Hong Kong

Your responsibilities:

The Assistant eCommerce Manager reports directly to Commercial Director and is responsible for the following:

eChannel Development

• eOwn shop: Manage own eShop to grow in line with company’s strategy. Daily operations include launching online marketing campaigns, page building, promotion rules setting, web content copywriting, inventory & logistic arrangement and customer service support
• eTailers exploration: Explore new eBiz opportunities via new eTailers development and emerging opportunities
• Omni-channel: Develop and maintain omni channel capabilities

eShop /e-Tailer Sales and Marketing Operation

• eAnnual Campaign Calendar (eACC): Plan the annual eCampaigns to cope with dynamic on line shopping behaviour
• eContent creation: Assure ongoing homepages and landing pages features creation and on time renew, direct photo shoot for content creation
• eShop VM management: Enhance the shop presentation from landing pages, Product detail page (PDP) to banners
• Touch points conversion: Develop digital touch points, incl desktop and mobile and identify conversion opportunities
• Traffic activation programs: Amplify the reach and increase conversion oriented traffic via paid, own, earn media

eMerchanding Management

• Market Analysis :  Identify opportunities and competitors analysis
• Assortment planning : Work with Assortment team to determine assortment to be launched, returned, mark down
• Deployment plan: Coordinate with Assortment team to ensure proper launch deployment and redeployment

eStock Management

• Novelty stock: Manage regular sales against sell through target by timely replenishment action or promotion
• Off season stock: Take action and leverage to sales promotion in driving competition momentum
• Bargain stock: Work on best pricing mix for speeding up clearance
• Stock Management : Manage DoH, ensuring that the stock is at a healthy level

eCRM

• eShopper journey: Design an insightful brand path and experience and lead to purchase insight
• eCRM programs: Support eCRM programs, to ensure conversion, retention and brand loyalty.

Your Ideal Profile:

• At least 4 years work experiences including 1- 2 years of relevant work experience in eCommerce operation.
• Highly preferable to have brand marketing, digital marketing experience in 4A agency, eTailers, retailers, Cosmetic, Fashion apparel, or FMCG with proven records.
• University graduate or above with degree in business, communication or similar discipline.
• Fluent English and Cantonese for collaboration with regional/local partners. Mandarin preferable, but not mandatory.
• Marketing writer/editor experience is a plus.

We offer:

You will never walk alone

As a family owned business with more than 135 years of experience, Triumph embraces diversity throughout our global organization. Currently, our offices are present in over 40 countries across Europe and Asia having many international teams collaborate together every day. Guiding our corporate behaviors arerespectandvaluefor our employees, but also Collaboration as one of our key Corporate Competencies, being a core part of our every day working environment.

Make a Difference, together

The future belongs to our children. At Triumph, we want to be proud of our commitment to building a sustainable society and protecting the environment, and we work everyday to ensure our products are manufactured in an sustainable way. This is our vision: We want to be a company that is characterized by responsible leadership and consideration for future generations and that cares for the legacy that we leave behind to our children.

Putting People at the center

At Triumph we are committed to our employees, they represent the foundation for our success. This means that as a company, we are driven to offer great career opportunities in a dynamic fast-paced organization. Our HR function across the globe strives to support our employees in their development, through our Triumph Learning Academy

We continuously strive to recruit new talent, offering them one of the textile industry’s most international working environments, excellent conditions and great development opportunities in a company still owned and managed by the founding families. Our headquarters employs people from more than 30 nationalities and as a European company, we are present in many key markets in Europe, like Germany, Italy, France and growing in Eastern Europe. We are proud to have become one of the leading players in Asia very early on, in countries like Japan, China and Singapore, as well as being an employer that people aspire to work for. As a company serving women, we fundamentally believe in gender equality and diversity. Women make up more than 50% of our company’s workforce. In the last years, we have had a specific and successful drive to increase the number of women in management.

Triumph is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

If you are seeking a great opportunity to develop your career, please send us your CV in English by clicking on Apply.