Assistant Supervisor/ Supervisor

Job Duties

• Coordinate with cross-functional teams to ensure seamless service delivery and resolve any issues in a timely manner
• Monitor and manage service delivery to meet agreed-upon SLAs
• Identify and implement process improvements to enhance service delivery efficiency and effectiveness
• Ad-hoc duties as assigned

Requirements

• Higher Diploma or above in Computer Science, Information System or related disciplines 
• Minimum 3 years of hands-on experience in service delivery or IT operations
• Customer-oriented with strong interpersonal skills
• Proven problem-solving and critical thinking skills
• Presentable, pleasant, proactive and with good communication skills
• Good commend in both spoken and written English and Chinese
• Candidates with more experience will be considered as Supervisor

Benefits

• 5-Day Work Week
• 14 days Annual Leave
• Discretionary Bonus & Double Pay
• Public Holiday
• Medical Insurance
• Birthday Leave
• Staff Recreational Activity

Attractive remuneration package will be offered to the right candidates. Interested parties please send your full resume with current and expected salary, available date by clicking "Apply Now".

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.