Assistant Systems Manager

The core purpose of this role is to work with different service units to understand business issues and workflow to identify areas of improvement and suitable solutions; and serve as a bridge between users and the contractors to manage the sourcing, the implementation and management of application systems to meet business objectives and the Corporate Strategy to achieve effective organization and service delivery.

Key Responsibilities:

• Understand business issues and workflow, provide professional advice to identify areas of improvement and suitable solutions. Prepare business requirements for sourcing the appropriate contractors and cost-effective solutions.
• Assist supervisor to manage projects to ensure quality of deliverables and management of project risks. 
• Develop in-house solutions to meet the requirements of service units. 
• Support the application systems to ensure smooth operation and compliance with security standards. 
• Serve as a bridge between stakeholders and the contractors to manage the contractor’s performance and to ensure its performance meets the user’s expectations.       
• Keep track of the project expenditure to ensure within budget.
• Ensure the compliance of information technology management and security guidelines and procedures to protect the Agency from security threats and ensure data and information confidentiality, integrity, and availability.
• Assist supervisor to develop an IT implementation plan and implement the plan with different stakeholders to meet the business objectives of the service units and the entire Agency.

 Requirements:

• University degree in Information System, Computer Study, Computer Science or relevant disciplines 
• Minimum 3 years post-graduation and related working experience
• Good technical skill with intensive experience on Salesforce CRM, low code / no code development platform, database, workflow automation, application integration and data analytic dashboard 
• Good communication skill with internal stakeholders and contractors. 
• Flexible, open minded and good problem-solving skill
• Standby for relief emergency supports and IT supports at non-office hours

Contract Period: 2 years contract (renewable)

Fringe Benefits:

Fringe benefits including generous annual leave, marriage leave, compassionate leave, caring leave, medical and dental benefits (including dependents), Employer MPF voluntary contribution, and a discretionary incentive payment (where applicable) will be offered to the right candidates.

Please send application together with full curriculum vitae and expected salary to the Head of Human Resources Development, 9/F, Hong Kong Red Cross Headquarters, 19 Hoi Ting Road, West Kowloon, Hong Kong or email to hr@redcross.org.hk on or before23 March 2025.

Personal data provided by job applicants will be used strictly in accordance with Agency’s data protection policy for recruitment purposes only. Applicants not contacted within 4 weeks may consider their applications unsuccessful and all related information will be kept on our files up to a period of 6 months.