Computer Technician II

• managing computer systems for administrative and/or academic units
• providing on-site technical user support and preparing user documents
• a Higher Certificate/Diploma or above

Information Technology Services Centre
Computer Technician II (Ref. 240002KU) (Closing date: October 15, 2024)

The appointee will be assigned to the Centre’s Cloud Computing Services and will be responsible for (a) managing computer systems for administrative and/or academic units; (b) providing on-site technical user support and preparing user documents; (c) co-ordinating computer system upgrades and performing system maintenance; and (d) performing other duties as assigned. Working beyond office hours will be required for system upgrade and maintenance.

Applicants should have (i) a Higher Certificate/Diploma or above in Computer Science or related disciplines from a recognized technical institute or university; (ii) at least 2 years’ work experience in supporting Microsoft Windows server platform; (iii) sound knowledge of Windows desktop and Microsoft 365; (iv) good interpersonal and communication skills; and (v) self-motivation and the ability to work independently. Possession of Microsoft certifications is preferred. Having knowledge of Macintosh desktop support will be an advantage.

Appointment will initially be made on a 2-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.