Computer Technician II (Ref. 2400037D) (Closing date: January 21, 2025)

Department of Systems Engineering and Engineering Management

The appointee will be responsible for (a) providing frontline technical support to staff users; (b) installing and configuring hardware or software, and using image cloning software for deploying operating systems to teaching laboratory and office computers; (c) setting up and providing audio-visual support for Department seminars, events and meetings; (d) handling the procurement of IT equipment and software; (e) issuing E-lock cards; (f) updating the Department’s websites;
(g) assisting supervisors in maintaining backend systems; and (h) performing other tasks as assigned by the supervisors.

Applicants should have (i) a Certificate/ Diploma in Computer Science or a related discipline from a recognised university or technical institute; (ii) at least 2 years’ relevant work experience; (iii) hands-on experience in providing frontline technical support for Windows, Mac OSX and/or Linux OS users; (iv) proficiency in written and spoken English and Chinese; (v) strong communication skills with users of all levels; and (vi) good problem-solving skills, self-motivation and the ability to work independently. Possession of a Higher Diploma or Bachelor’s degree with impressive technical knowledge will be advantageous.

Appointment will initially be made on a 2-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.

Application Procedure
The University only accepts and considers applications submitted online for the posts above via the CUHK career site. For more information and to apply online, please visit http://career.cuhk.edu.hk.