Customer Service Assistant

• Customer Service
• Excellent spoken and written English
• Fast learner & team player

YesStyle is looking for passionate talents, who love and appreciate the fascination of Asian fashion and beauty. Our team is active, energetic, and culturally diverse.

To embrace the idea of work-life balance, we also endeavor to create a fun and enjoyable environment for our team members.

Objective of the Position:

To provide up to standard customer services to all influencers.

What You'll Do:

• Check enquiries and interact with influencers to solve issues and questions about the Influencer Program, products and services etc. across different channels, such as email and social media channels, to ensure all the enquiries were handled on a timely basis
• Identify the appropriate response and strategy to solve influencer issues as quickly as possible and ensure influencer satisfaction
• Review and manage new influencer applications 
• Support the team on report preparation
• Perform other ad-hoc duties as assigned. 

What You Have:

• Diploma holder
• At least 1 year of relevant work experience in customer services 
• Excellent spoken and written English
• Outstanding level of spoken and written French, German, Italian, Spanish or other languages will be an advantage
• Experience in e-commerce industry will be a plus
• Strong communication skill
• Proactive attitude with exceptional problem-solving skills
• Customer-oriented
• Fast-learning, well-organized and detail-minded
• Collaborative team player 

What You'll Enjoy:

• 5 Days Work
• Dynamic, International Cultural & Friendly Working Environment
• Performance Bonus  
• Medical / Dental Insurance
• Staff Purchase Discount Program
• Professional Development & Training Programs
• Team Member's Wellness Programs
• Annual Leave, Full Pay Sick Leave, Birthday Leave, Examination Leave

The more you put into your career at YesStyle, the more opportunities you’ll receive. Throughout your time in the Company, you’ll be assessed on the core competencies of your position and prepared for the next level of your development.  Your role at YesStyle should progress naturally as you move from assistant grade to management, taking on challenges and responsibilities suited to your unique skills and talents. 

Please send your full resume stating your current and expected salary to Human Resource Department for application. You can also send your resume to our Whatsapp: 9494 6644 for application.

To know more about us, please visit www.yesstyle.com.

All information provided by applicants will be treated in strict confidence and used only for the recruitment purpose in accordance with employer's data policies.