Customer Service Executive
職位亮點
職位描述
We are a professional blockchain and security solutions company and providing great exposure to the modern blockchain technologies. We are passionate about the latest technology (e.g. AI Chat) and keep learning and experiment with pioneer projects.
We provide competitive salary package with benefits including 5-day work week, group medical insurance, birthday/ marriage/ annual leave/ staff anniversary/ full-paid sick leave and other benefits to the right candidates.
We are now looking for Customer Service Executive to join our dynamic Customer Service team.
You will be responsible for:
- Handle client inquiries, sales quotation, complaints, and follow-up
- Provide professional response and propose solutions on customers' enquiries
- Address enquiries accurately and effectively as well as maintaining professional and satisfactory quality of customer service
- Communicate and coordinate with different parties to ensure timely resolution of customers/sales channels request and problems
- Assists account up-selling, order processing and client on-boarding process
The ideal candidate will have:
- Quick learner, team player - we love team work
- Tertiary education or above
- 1 year of relevant experience in customer service
- Immediate available is highly preferred
- Experience in IT or Telecommunication industry is preferred
- Knowledge of Domain, Web Hosting, or e-commerce is definitely advantage
- Motivated individual with detail-minded, responsible, independent and well-organized
- Excellent interpersonal skills with fluent English, Cantonese and Mandarin
If you are passionate about IT / fintech industry and want to be part of a dynamic team, please do not hesitate to send us your full resume with expected salary.
(Personal data collected would be used for recruitment purpose only)
工作種類 | |
工作地區 | 觀塘 |
待遇 | 五天工作週 / 醫療保險 / 婚假 / 生日假 |
教育程度 |
大專
|
技能 | 客戶服務 / 溝通能力 / 組織能力 / 團隊合作 |
口語語言 | 流利粵語 / 流利英語 / 流利普通話 |
受僱形式 | 全職 |
行業 | 資訊科技 / 電子商務 |