Customer Service Officer (Office Receptionist, Shift Duty is NOT required)

Responsibilities: 

• Perform general reception duties such as handling service inquiries raised by clients and answering all work emails and phone calls

• Greet clients and guests in a professional manner and attentive to client's needs

• Answer inbound calls from clients, address their questions, concerns, and inquiries regarding our services

• Develop and maintain good relationship with clients

• Assist in ad-hoc tasks when necessary

Requirements:

• HKCEE / DSE or above 

• 1-2 years related experience in receptionist duties or customer service field is preferred 

• Good command of written and spoken English, Cantonese and Putonghua

• Good communication and interpersonal skills

• Possession of good telephone manner and pleasant personality

• Presentable, proactive, willing to learn and customer-oriented

• Able to work independently as well as a good team player

• Good PC knowledge including MS Office and Chinese Word Processing

• Immediately availability preferred

Benefits:

• Competitive salary package for the right talent

• On job training on new technologies

• 5 days work / week (Mon-Fri 9am-6pm, Shift Duty is NOT required)

• Discretionary Bonus

• 12 days Annual Leave

• Bank Holidays

• Birthday Leave, Marriage Leave, Study Leave and Exam Leave is provided

• Education Subsidy

• Medical Scheme
   

We offer attractive remuneration package with 5-day work and fringe benefits (include MPF schemes, and medical coverage).  If you have the desire to create an exciting and rewarding career, then send us your resume immediately, quoting the job reference number, your present and expected salary to our HR Department. Information collected will be used for employment only.

To know more about us, please visit www.nova.com.hk

(We are an equal opportunity employer. All applications will be treated in strict confidence and only be used for selection purpose.)