Customer Service Officer (trims merchandising)

Responsible:

• Interact with customer for the whole order processing or handle complaints from bulk production.
• Communicate with supplier to ensure on time delivery & price negotiation when needed.
• Work closely with Production Development team, Production team, shipping and warehouse.
• Handling enquiry of overseas sales office, monitoring the stock level, discuss the forecast with sales & overseas CS & follow up outstanding payment.
• Perform any other duties as assigned .

Requirement:

• 2-3 years’ relevant experience, preferably gained in trims industry.
• Self-motivated, positive mindset and ability to work under pressure.
• Well organized & good communication skills.
• Proficient PC skills, including MS Word / Excel / Outlook.
• Good command of spoken/written English, Putonghua, and Cantonese.

Benefits:

• Double pay
• Discretionary bonus
• Starting 14-day Annual Leave
• Medical Benefits
• Dental Benefits
• 5-day work week, flexible working hours
• Flat structure, Rewarding and Casual corporate culture