Deskside support engineer
職位亮點
職位描述
Deskside support engineer
Job Responsibilities:
· Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook
· Skills on supporting tablet or smartphones, conference room's AV equipment or video conference tools.
· Provide Install, Move and Change of deskside services to end users.
· Identify, investigate, and solve problems or incidents in accordance with established procedures, practices, and service pledges.
· Communicate effectively with end users and other support parties.
· Troubleshoot I.T related issues and report to line manager or supervisor on the issues.
Job Requirement:
· Diploma in Computer or related discipline
· At least 2 years working experience in I.T related field and have solid helpdesk or deskside support background.
· Knowledge in PC/Mobile/Tablet/iPad support
· Knowledge of Windows 7, 10, Apple OSX, Android and iOS of based applications.
· Solid experience in providing IT deskside support is preferable.
· Good communication and interpersonal skills
· Experience in banking or financial services industry is an advantage/preferred.
· Able to be working independence.
· Able to Overtime when necessary.
· Shift allowance will be provided when required to shift duty
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
工作種類 | |
工作地區 | 不指定 |
教育程度 |
大專
|
技能 | 溝通能力 |
受僱形式 | 全職 |
行業 | 電子/ 電器 |
One of the most successful and fast growing IT and human resources solutions provider in the region.We specialize in repairing and supporting services to original equipment manufacturers in computing industry which include Hardware, Software Vendors and US Fortune 500 companies.We offer a variety of Recruitment/Secondment Services designed to satisfy the Employee’s career and the Employer’s needs.We draw upon our experience in the IT industry as well as our network in both Hong Kong and China, in order to provide you with appropriate careers.