Online Customer Service Assistant - eCommerce

Are you interested in joining a dynamic and fast-growing eCommerce company with a focus on technology? If so, we would love to have you on our team at HobbyDigi Limited. We are a group of ambitious and passionate individuals who are driven by data and technology, and we are working hard to build a leading eCommerce platform. If you are ready to take on the challenge of the online world, we encourage you to apply to our open position.

We are seeking candidates who are passionate about ACG and toys. We believe that this position could be your dream job, and we look forward to hearing from you soon.
Our website: www.hobbydigi.com

Responsibilities:

• Handle and resolve online inquiry in our centralised ticketing system (Text only)
• Provide support for customer order pick up
• Collect customer feedback and share insightful ideas with the team from time to time
• Support other ad-hoc functions assigned by Manager

Requirements:

• Proficient computer skills, must be a fast Chinese typist
• Good command of both written Chinese and English
• Quick learner of Customer Service related software
• Good team player
• Independent, highly self-motivated, enjoy new challenges
• Knowledge and experience in customer service/ call centre/ e-Commerce will be an advantage
• Interested in ACG and Toys is highly preferred

**Please submit your application with current and expected Salary