Planning Supervisor / Assistant Supervisor

Rentokil Initial provides services that protect people and enhance lives.

We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.

• Rentokil is the world’s leading commercial pest control services provider.
• Initial is the world’s leading commercial hygiene services provider.
• Ambius is the world’s leading commercial provider of plants and scenting.

Driven by customer-centric innovation, our pest control solutions combine preventive and reactive strategies to enhance the protection of your business through a consistent, ongoing pest management program.

Our local service teams based in over 1,800 branches across the world cover over 90% of global GDP in 92 of the world’s 100 largest cities across North America, Europe, UK & Rest of World, Asia and the Pacific. Operating in over 90 countries, approximately 90% of our revenues are derived from outside the UK. We have been present in Hong Kong for 60 Years and are the industry leaders in Pest Control.

Responsibilities:

• Prepare the service schedule of pest control
• Working closely with the Operation and Sales team on handling daily pest control service orders
• Provide good customer service to clients and follow up services action
• Monitor services status and ensure operational efficiency
• Order processing, follow up logistics and warehouse to ensure timely delivery
• Organize and monitor data of correspondence and records by using the internal system
• System data Input/update into systems
• Generate & prepare service reports
• Other ad-hoc duties as assigned
• Less experience candidate can be considered as Senior Planning Executive

Requirements:

• F.6 or above with 5 year working experience, experience in scheduling/booking in service industry is an advantage
• Proficient in PC operation, e.g. MS Office, MS Windows and Chinese typing
• Problem solving skills needed
• Ability to multi task with accuracy and efficiency
• Good team player who is willing to learn
• Fast learner with strong attention to details
• Excellent communication, interpersonal and diagnostic skills
• Good communication & analytical skill
• Patient and detail mind
• Self-motivated with positive working attitude and willing to learn
• Ability to work independently without much supervision
• Good time management
• Ability to work under pressure
• Candidate with less experience will be considered as Assistant Supervisor
• Immediate available is preferred

Are you interested? Here's what you can expect when you join us

• Competitive salary package
• 13-month salary
• Flexible Working Hours
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Offer learning & development and Training program
• Excellent promotion opportunities
• Excellent company culture
• Staff recognition awards

The information provided will be treated in strict confidence an be used only for consideration of your application for relevant/similar posts within the Group/Company.