Project Service Assistant / coordinator

Ec InfoTech Limited
刊登於 2024-07-16

不指定
2年工作經驗
花紅/獎金

職位亮點

  • 酌情性花紅
  • 良好工作環境
  • Stable working environment, friendly culture

職位描述

Responsibilities:

Maintain a professional and high standard of customer service by following procedures and policies and working cheerfully with customers.

Handle complicated or escalated customer complaints/cases by applying established procedures, exercising judgment, and consulting with appropriate internal parties as necessary.

Coordinate and liaise with clients, subcontractors, and authorities in a timely manner to ensure the smooth running of the project.

Assign job orders to relevant staff members.

Provide clerical and administrative support and perform other duties as needed.

Build sustainable relationships and trust with customers through open and interactive communication.

Participate in special projects and events.

 

Requirements:

A Higher Diploma or above in Business Administration/Marketing Management/Engineering is preferred.

A minimum of 2-3 years of work experience in customer relations. Knowledge of engineering/property management field included ELV systems and ELV system vendors will be an advantage.

Good communication skills and the ability to maintain positive customer relations are required.

Proficiency in both written and spoken English and Chinese is necessary, while knowledge in Putonghua is advantageous.

The ability to work independently and under pressure is essential.

Proficiency in computer applications such as MS Word, Excel, and Windows OS is required.

Outdoor work will be required.

Fresh graduates will also be considered.

Immediate availability is highly preferred.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.

 

工作種類
工作地區 不指定
待遇 花紅/獎金
教育程度
大專
技能 溝通能力 / Microsoft Word / Microsoft Excel
口語語言 流利粵語 / 流利英語
書寫語言 流利中文 / 流利英語
受僱形式 全職
行業 資訊科技 / 電子商務

有關招聘公司
Ec InfoTech Limited
Ec InfoTech Limited was established in 2003 as an Information Technology based Extra Low Voltage integrator and service provider. It is also a member of ECI Technology Holdings Limited which is a Hong Kong listed company (Stock Code: 8013). With strong engineering support and information technology background of our management, the company has implemented a number of innovative intelligent building solution for local property developers and public sectors.

Information Technology has been part of our lives including security and home automation. With a strong team of expertise in Information Technology, we have developed our own products to improve the living environment of our clients. We become a fast growing company and expand our service covering ELV installation and maintenance, Octopus system installation and maintenance, energy metering, PLC programming, network infrastructure as well as a key player of car-park system solution in Hong Kong. From system design to installation and maintenance to repair, we also offer professional free consulting service for your requisition by our qualified technicians with professionally trained.

In 2016, we have awarded "Outstanding Social Caring Organisation Award", "Model Subcontractor Award – Silver Award under 22nd Considerate Contractors Site Award Scheme", "Most Valuable Companies in Hong Kong 2016" and "Hong Kong Famous Brands Award 2016" For more information, please visit http://www.ecinfohk.com/web/