Sales/Business operation lead

About the role

SoftwareOne Hong Kong Limited is seeking a talented Sales Operation lead to join our dynamic team. In this full-time role, you will be playing a crucial part in supporting our clients' software and cloud computing needs.

What you'll be doing

• Provide expert advice and guidance to clients on software and cloud computing solutions that meet their business requirements
• Assist clients with the procurement, implementation, and management of software and cloud services
• Collaborate with cross-functional teams to ensure seamless delivery of solutions and exceptional customer service
• Stay up-to-date with the latest industry trends and technologies to provide innovative solutions to clients
• Contribute to the development and maintenance of internal tools and resources to enhance the team's efficiency
• Assist the CCOE Lead and other departments on an as-needed basis with day-to-day tasks and communication with the sales team.

What we're looking for

• Minimum 8 years of experience in sales or consulting within the software and cloud computing industry
• Strong technical aptitude and understanding of software and cloud computing technologies
• Excellent communication and interpersonal skills to effectively liaise with clients and internal stakeholders
• Knowledge of: operational policies and procedures; customer service and sales probing techniques; and developing and maintaining long-term business relationships.
• Ability to: analyze data and customer business process, articulate the business value on complex solutions,  articulate service value in the sales process, identify trends and develop recommendations for improvement; research and solve complex multi-faceted problems; show initiative; maintain a positive attitude; handle large volumes of work and meet tight deadlines; adapt to and embrace change in a rapidly changing environment; lead and mentor by example; maintain and promote good client relations, maintain the confidentiality of sensitive information.
• Skilled in: relationship building; verbal and written communication; problem-solving; researching customer and product information; planning, scheduling, and organizing work; multitasking; and time management.
• Excellent Leadership and organizational skills
• Proven leadership and ability to orchestrate resources and motivate teams
• Proactive and customer-focused mindset with a passion for providing exceptional service

What we offer

At SoftwareOne Hong Kong Limited, we are committed to providing a rewarding and supportive work environment. We offer competitive remuneration, opportunities for career development, and a range of employee benefits, including health insurance and wellness initiatives. Join our team and be a part of our mission to empower our clients with innovative software and cloud solutions.

About us

SoftwareONE Hong Kong Limited is a leading global provider of software and cloud solutions. With a strong presence in the Asia-Pacific region, we help organisations of all sizes optimise their software and cloud investments, driving efficiency and productivity. Our team of dedicated professionals are passionate about delivering exceptional service and staying at the forefront of industry trends.

Apply now to become our new Software & Cloud specialist and be part of the SoftwareONE Hong Kong Limited team.