Senior Information Officer (Post Ref.: 25/52)

Senior Information Officer
Information Technology Services Centre
(Post Ref.: 25/52)

Responsibilities

• Carry out daily operations of research computing facilities, ensuring smooth and efficient functioning
• Manage user accounts, providing access to HPC resources while ensuring compliance with policies and regulations
• Monitor and control appropriate access rights to HPC resources continuously
• Implement robust data backup strategies to ensure the integrity and availability of research data
• Track and manage HPC hardware and software assets, ensuring accurate inventory records
• Perform regular health checks on all systems to preemptively identify, resolve or escalate issues
• Provide support to researchers, students and other users of the HPC systems
• Assist users with job submission, scheduling and optimisation
• Provide support to users in software installation and configuration
• May be required to work in shifts and irregular hours
• Perform any other duties as requested by supervisor(s)

Requirements

• A recognized Bachelor's Degree in Computer Science, Information Technology or related disciplines
• At least 3 years of relevant working experience
• Proven experience in managing high-performance computing (HPC) environments
• Proficiency in Linux/Unix operating systems
• Familiarity with HPC job schedulers (e.g. SLURM, PBS and Grid Engine)
• A good knowledge of scripting languages such as Python, Bash, Awk and Perl
• Solid experience in account provisioning environment that integrate between Microsoft Active Directory and Linux/Unix systems
• Experience with data backup and recovery solutions
• Experience with inventory management tools and practices
• Strong understanding of user account management and access rights control
• Excellent problem-solving skills and attention to detail
• Strong communication and interpersonal skills to provide effective user support
• Ability to work independently and as part of a team

Candidates with less/more experience will be considered for appointment at a relevant rank.

Salary and Fringe Benefits
The rank and commencing salary will be commensurate with qualifications and experience. Fringe benefits, where applicable, include annual leave, medical and dental benefits, mandatory provident fund and gratuity.
 

Application Procedure
Please click Apply Now to submit your application. Personal data collected will be used for recruitment purposes only.

We are an equal opportunities employer. Review of applications will continue until the post is filled. Qualified candidates are advised to submit their applications early for consideration.

The University reserves the right not to make an appointment for the post advertised, or to fill the post by invitation or by search. We regret that only shortlisted candidates will be notified.