Technical Support/ IT Helpdesk/ Assistant IT Officer

The first Italian clothing company, Max Mara was established in 1951, a forerunner of ready-to-wear of the day. The brand has embraced “the passion and the tradition in a conscious evolution” as its core philosophy. Known for precise, clean and decisive lines in its tailoring, Max Mara’s collections offer sophisticated garments with a couture personality. Building its foundations on the highest quality materials, in-depth research into wearability, and creative studies on cuts with attention to the smallest details, Max Mara’s iconic camel coat remains a milestone in contemporary fashion.

We are looking for a dynamic and high caliber professional to join our team.

Responsibilities:

• Perform first hand IT helpdesk/technical support to users for office, retail shops and warehouse
• Provide support in troubleshooting on application, network and hardware
• Provide 2nd tier user support
• Assist for network equipment installation, configuration and maintenance
• Support regular network and system performance checking, deploy fixes, patches and updates to optimize performance
• Conduct training to end-users on computers, printers, mobile devices and related matters
• Perform ad-hoc duties as assigned

Requirements:

• Diploma or above in Computer Sciences, Information Technology or other related disciplines
• Minimum 1 year’s of relevant experience in IT supporting role
• Knowledge in PC hardware, Windows OS and Mac OS
• Experience in writing VB Script and html is an advantage
• Knowledge in TCP/IP, VPN, WAN, LAN is a plus
• Good communication and problem solving skills, agile and attention to detail
• Good command of spoken and written English, Cantonese and Mandarin

If you are a travel companion, willing to explore new skills and abilities that can adapt to different situations and find new paths not yet covered, join us by clicking “Quick apply” above. 

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