Technical Support / IT helpdesk (Assistant Officer)

Responsibilities:

1. Provide helpdesk support and resolve problems to the end user's satisfaction
2. Provide onsite technical support among sites
3. Modify configurations, utilities, software default settings, etc. for the local workstation
4. Ensure workstations and computer components are maintained to best practices and provide recommendations
5. Maintain accurate records of day-to-day IT equipment lending operation (laptops and other peripheral)
6. Install, test and configure new workstations, peripheral equipment and software
7. IT equipment and peripherals procurement
8. Train and support end-users with computers, printers, mobile devices, and various others
9. Perform routine and preventive maintenance of computer classrooms and classroom equipment for the purpose of ensuring the availability of equipment in safe operating condition
10. Perform timely workstation hardware and software upgrades as required
11. Any ad hoc duties as required.
12. Working location : Choi Wan

Requirements:

1. Diploma or above in Information Technology, Computer related disciplines
2. Knowledge of computer hardware, software, network, protocol, and operating systems
3. Attention to detail and good problem-solving skills
4. Good command of spoken and written Chinese and English
5. Good communication and interpersonal skills
6. Fresh graduate with relevant academic background are also welcome

Our retirement age is 60.  Interested parties please via one of the following recruitment channels, sending your resume (including present and expected salary) with applied position and reference code attention to Human Resources Division:

• By mail to Christian Action, 5/F, 55 Clear Water Bay Road, Choi Wan (2) Estate, Kowloon; OR
• By fax to 2382 8872; OR
• By whatspp 5263 9591; OR
• By email to hr.recruit @christian-action.org.hk
   

All personal data provided will be kept confidential and used for recruitment purposes only. Applicants who are not contacted within six weeks may consider their applications unsuccessful.  The Organization will retain their applications for a maximum period of twelve months and may refer suitable applicants to other vacancies within the Organization.