Temporary Customer Service Executive (6-month contract)

Responsibilities:

• Answer inbound calls for general customer service enquiries, offer phone insurance enrolment services and policy retention activities
• Manage email correspondence & address customer enquiries
• Maintaining professional and good image to customer on providing business services

Requirements:

• Diploma holder or above in any discipline
• Must qualified with IIQE Paper 1 and 2
• Good command in both spoken and written English and Cantonese, Proficiency in Mandarin is a plus, Chinese typing skill is preferred
• PC literate in MS Word, Excel and Access