Customer Services Officer/ Coordinator - Food

About the Position

The position will be responsible for:

• Coordinate project with clients and monitor schedules;
• Prepare quotation or tender document;
• Handle customer enquiries independently;
• Arrange drivers daily working schedule;
• Communicate with internal departments and provide client support in a timely and professional manner;
• Prepare and review of monthly service reports for major clients and project;
• Prepare and distribute of promotional materials.

About You

To be successful in this role you will have:

Required Knowledge, Skills & Abilities:

• Good knowledge in food testing services;
• Working experience in laboratory testing industry is an advantage;
• Proficient English/Chinese verbal and written communication skills;
• Good computer skill with knowledge of Excel, Word, Power point;
• Responsible, matured, independent, well organized and good communication skills;
• Able to work well in team and has problem solving capabilities.

Required Qualifications:

• Diploma in Chemistry, Food Science or other Science related subjects;
• Working experience in laboratory operation or related area is an advantage.
• No working experience or fresh graduate is also considered.
• Candidate with 3 years working experience will be considered as Customer Services Coordinator.

Benefits:

• 12 days Annual Leave and 12 days Full Paid Sick Leave per annum
• High overtime pay rate
• Guarantee Year-end double pay
• Medical insurance benefit
• Anniversary leave, marriage leave, bereavement leave
• Long term career development
• On-job training
• Friendly working environment

Please select your prefer position and specify job reference number on your application letter. Application without this information will not be considered.

Customer Services Officer / Coordinator - Food (Job Ref: CS-FD-04/25)

This is an excellent opportunity for a motivated and skilled person looking to develop their career in an international company.  Attractive remuneration and benefits are available dependent on performance.

Please address your cover letter and resume by clicking 'Apply Now'.

For more information about ALS – W: www.alsglobal.com