Storage Specialist

Duties & Responsibilities

• Responsible for virtual provisioning & Tiering
• Create LUNs and mapping to host, perform LUN/Server decommission
• Create, add and remove Meta Device
• Able to handle local and remote replication for Backup / DR
• Create CIFS & NFS file system and export to host and basic troubleshoot of CIFS & NFS permission issues.
• Create Qtrees, Implementing Quota Limits with user level and folder level with quota policies
• Configure, administer and troubleshoot Snap-Mirror Environment
• Manage the reports using operations manager
• Able to perform health checks, zoning, troubleshooting fabric related issues and handle updates
• Able to handle change preparation, review and approval
• Schedule snapshots and snap-vault snapshots, snap-drive, snap manager
• Handle routine reporting and escalation from peer
• Able to handle basic troubleshooting over storge performance
• Able to handle advanced performance analysis and advise for the hot spot and propose resolution
• Engage in solutioning of new technology
• Migrate planning and change arrangement
• On Duty roster to support for 24 x 7 Standby services, participate ad-hoc incident

Requirements

• Degree in Computer Science / Information System or related disciplines
• Minimum 4 years of relevant hands-on experience in storage, experience with storage technology including VSP, Hitachi Storage Navigator, Tuning Manager, NETAPP, Brocade etc
• Solid understanding of operating system (Linux/AIX/Solaris/Windows/ESX/ HPUX) would be an advantage
• Knowledge of Service Management tools – Remedy/Service Now would be an advantage
• Acquire ITIL / ISO Process certification would be an advantage
• Understanding of enterprise networking would be an advantage
• Experience with vendor support would be an advantage
• Experience with SAN/NAS/Fabric L2 support would be an advantage
• Excellent listening, oral, and written communication skills
• Excellent Planning and execution, good time management skill
• Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked.
• Pay attention to assigned and provide accuracy on the task/ activity
• High level of flexibility and adaptability to situation
• Fluent in English and Cantonese