Customer Service Officer

Job Responsibilities

• Handle customers’ inquiries
• Maintain CRM database and provide relevant reports
• Develop strong relationship with customer to enhance customer satisfaction, retention & loyalty
• Provide general administrative work on an ad-hoc basis

Job Requirement

• Form Six Graduated or above
• 1-2 experience in customer service is preferred
• Able to work independently, well organized, detail-minded, sensitive to figures , self-motivated
• Ability to handle multi-tasks and work under pressure with positive attitude
• Proficient in MS office
• Candidates with less experience will be considered as Assistant Sales Administrator