Senior Manager, M&R

This is a critical role in supporting and optimizing our procurement functions within the Container Management department. Primarily responsible for overseeing the entire Maintenance and Repair (M&R) cycle for containers, ensuring that all operational processes align with ESL’s quality standards and regulatory requirements. By effectively executing these functions, the role will ensure a smooth functioning of our container procurement operations, drive cost savings and provide essential support to team members.

Responsibilities:

1. M&R Cycle Management

Oversee the entire Maintenance and Repair (M&R) cycle for containers, ensuring that all operational processes align with ESL’s quality standards and regulatory requirements. This includes coordinating with external repair service providers and container depots to manage repair schedules, oversee maintenance activities and ensure timely execution of repairs.

2. Damage Assessment and Quality Control

Evaluate the severity and characteristics of damages or defects during the repair estimation process to determine the necessity of repairs. Conduct post-repair inspections to verify that containers meet quality standards and comply with relevant regulations before being returned to service.

3. Vendor Management and Negotiation

Liaise with container depots and repair service providers to negotiate contracts and agreements that ensure repairs are carried out to the required standards within agreed timelines. Monitor vendor performance, addressing any issues that arise to maintain high service quality and efficiency during the M&R cycle.

4. Cost Control and Expense Management

Monitor and control repair and maintenance costs related to container depot operations. Evaluate repair methods, source cost-effective materials, and optimize repair processes to manage expenses effectively while ensuring quality service delivery.

5. Continuous Improvement Initiatives

Identify opportunities for process improvement within the M&R cycle, implementing new technologies and streamlining workflows to enhance repair quality and efficiency. Regularly review and update maintenance and repair procedures based on lessons learned and industry best practices.

6. Vendor Evaluation and Selection

Conduct comprehensive evaluations of container depot vendors, considering factors such as locations, facilities, service and product quality, compliance track record, and cost-effectiveness. Make informed decisions on vendor selection to ensure optimal operational outcomes.

7. Audit Coordination and Compliance

Ensure that depot audits are conducted systematically, based on volume and identified issues, while maintaining a minimum audit frequency of once a year. Collaborate with Vincent to address audit findings and implement corrective actions to enhance operational compliance.

8. Reporting and Metrics Management

Prepare regular reports on container depot operations, including performance metrics related to repair quality, vendor efficiency, and cost analyses. Present insights to Vincent to inform strategic decision-making and operational planning.

9. Training and Development

Facilitate training for container depot staff and vendors to ensure adherence to ESL’s service standards and operational policies. Promote a culture of continuous learning and quality awareness within the depot management team.

Requirements:

Qualifications

Bachelor's degree in a relevant field (e.g., Supply Chain Management, Logistics).

Working Experiences

• 5-10 years of experience working for a shipping company in the container management department, candidate with lesser experience will be considered as Manager.
• Proven relevant experience in M&R Cycle Management, container damage assessment and quality control within the shipping industry.
• Experience with contract negotiation, interpretation and management.
• Strong knowledge of procurement processes, best practices and industry regulations.
• Familiarity with enterprise resource planning (ERP) systems, preferably experience with our internal system or similar systems.

Attributes

• Exceptional analytical and problem-solving skills, with the ability to interpret complex data and make strategic recommendations.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Strong leadership abilities and the capacity to mentor and guide junior team members.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Ability to work independently and drive projects to successful completion.

Others

• Business Travel maybe required.
• Fluent spoken Cantonese, English
• Proficient in written English & Chinese

*Only shortlisted applicants will be contacted*