CUSTOMER SERVICES OFFICER [Ref. CKCII-CSO]

• Diploma holder or above
• Minimum 3 years’ customer service experience
• Excellent customer service and interpersonal skills

• Diploma holder or above
• Minimum 3 years’ customer service experience, preferably gained from commercial property
• Holder of valid SPP (Category B) and QAS training certificate
• To assist in the day-to-day management, operation and maintenance works of a new commercial property
• To manage the concierge counter and handle visitors’ enquiries
• To provide premium customer services, such as visitor registration and premises inspection
• To prepare and follow up work orders with the work team
• Excellent customer service and interpersonal skills
• Good PC skills including MS Excel, PowerPoint, and Chinese word processing
• Fluent in spoken and written English and Chinese, including Putonghua

We offer salary and benefits commensurate with qualifications and experience. Please send a full resume with contact telephone number and expected salary to Estate Manager – Whampoa Property Management Limited, 6/F, Cheung Kong Center II, 10 Harcourt Road, Central, Hong Kong (Please quote reference on envelope) or via E-mail (in Word fromat) at  ckc2recruit@hpgl.com. 

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/similar post(s).

Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.