Health and Wellness Relationship Manager

Job Responsibilities:

• Develop and nurture strong client relationships to enhance engagement and loyalty, focusing on health and wellness services.
• Drive client bookings by proactively identifying and responding to client needs and preferences.
• Upsell and cross-sell health and wellness products and services to existing clients, ensuring a comprehensive understanding of their goals and needs.
• Collaborate with internal and external stakeholders on various business projects to enhance client experience and service offerings.
• Gather and analyze market information and the latest corporate health and wellness trends to evaluate market position and ensure competitive offerings.
• Achieve sales targets set by management, focusing on expanding the client base and increasing revenue through enhanced client interactions.
• Stay informed about industry trends and best practices to continuously improve programs and client solutions.

Job Requirements:

• Minimum 3 years of experience in relationship management, preferably in medical and healthcare, insurance, financial services, or employee benefits.
• Proven ability to cultivate and manage client relationships, with a focus on health and wellness.
• Strong attention to detail, excellent time management, and the ability to handle multiple projects simultaneously.
• Passionate about health and wellness, with a proactive approach to client service.
• Excellent written and verbal communication skills in Cantonese, English, and Mandarin.
• Strong teamwork skills, with the ability to work independently and with minimal supervision.
• Exceptional customer service and interpersonal skills, with a positive, can-do attitude.
• Strong numerical and analytical skills, with a solid understanding of business acumen.
• Proficient in MS Word, PowerPoint, Excel.