前堂服務款待專員 - 平日兼職

工作概要:

Front Desk Hosts are responsible for greeting Guests, checking them in and out of hotel rooms, and assisting Guests and enhancing their stay by providing information regarding Resort services, activities and surrounding areas as needed.

職責:

• Assist Guests during check-in and check-out, including phone interaction and face-to-face interaction
• Assist Guests with questions, directions, event schedules, and other information regarding the Resort to help create a magical experience
• Stationed at Front Desk to check-in guests and process all transactions regarding forms of payment (cash, credit cards, foreign currency, vouchers, etc.)

基本條件:

• Must have solid guest service mindset when handling all guests’ transactions. Pleasant personality and strong customer focus is a must
• Good communication skills.

理想條件:

• Previous work experience in Hotel, Guest services, and tourism industry

Preferred Education:

• Preferably with qualifications in Hotel, Hospitality or Tourism Management

所有資料將會絕對保密,並只用作考慮本集團 / 本公司有關或類似職位之申請。

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.