Alumni Relations Officer I/II in the Alumni Relations Office [Ref. R/049/24]

Duties

The Alumni Relations Office (ARO) aims to unite alumni to support University development. It seeks to build a strong global alumni network, foster alumni bonds and strengthen the relationships between alumni and the University. The communications arm of ARO supports these goals through effective communication and proactive alumni engagement. We are seeking a seasoned and dynamic communications professional to fulfill the responsibilities:

1. Develop and manage the communications strategies of the office encompassing both online and offline channels;
2. Create and curate engaging contents for various social media platforms, with an emphasis on mainland social media including WeChat;
3. Develop strategies to expand the reach of communication platforms;
4. Coordinate compelling alumni stories to highlight alumni achievements;
5. Manage publicity materials, reports and proposals including drafting and editing, etc.;
6. Organise events and programmes to maximise alumni engagement and branding;
7. Collaborate with internal teams to create impactful and well-coordinated communications and engagement strategies;
8. Provide secretarial support;
9. Liaise with alumni leaders and key stakeholders; and
10. Perform any other duties as assigned.

Irregular working hours and occasional travels outside Hong Kong on a need basis are required.

Requirements

1. A Bachelor’s degree with more than 7 years’ post-qualification experience in communications, marketing or related fields;
2. Excellent communication skills;
3. Strong command of written and spoken English and Chinese (including Putonghua);
4. Proven experience in digital communication and social media management, particularly with mainland platforms;
5. Attention to details, strong analytical and interpersonal skills, and creative approach to problem solving;
6. Strong sense of responsibility and self-motivation to work independently to meet tight timelines; and
7. Ability to work effectively both independently and as a good team player are required.
8. Experience in tertiary education institutions, especially in alumni affairs, would be an advantage.

Candidates with less experience may be considered for appointment as Alumni Relations Officer II.

Shortlisted candidates will be invited for a written test and interview.

Salary and Conditions of Service

Remuneration package will be highly competitive, commensurate with qualifications and experience. Appointment will be made on a fixed-term contract; fringe benefits include gratuity, leave, medical and dental schemes.

Information and Application

Further information on the posts and the University is available at http://www.cityu.edu.hk, or from the Human Resources Office, City University of Hong Kong, Tat Chee Avenue, Kowloon Tong, Hong Kong [Email : hrojob@cityu.edu.hk/Fax : 2788 1154 or 3442 0311]. 

To apply, please submit an online application at http://jobs.cityu.edu.hk. Applications will receive full consideration until the positions are filled and only shortlisted applicants will be contacted. The University’s privacy policy is available on the homepage.

City University of Hong Kong is an equal opportunity employer. We are committed to the principle of diversity. Personal data provided by applicants will be used for recruitment and other employment-related purposes.

Worldwide recognition ranking #62 (QS 2025) and #82 (THE 2024); #1 in the World’s Most International Universities (THE 2024); Young University Rankings #4 (THE 2024); Asia University Rankings #15 (THE 2024) and #17 (QS 2024)

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.