Assistant Marketing Officer (CRM)

How You Will Do It:

-Assist in managing the Group’s loyalty programme

-Plan and organize all marketing activities, CRM campaigns, workshops or events to enhance members’ engagement and loyalty

-Manage CRM system and membership database

-Support daily operations: VIP points, gift redemption, enquiries from branches or members

-Support in data analysis and report generation

-Assist in the maintenance and updating of website and mobile APP

-Create promotional messages and materials to deliver effective and seamless communications engaging members via in-store POP, eDM, social media platforms, SMS, APP and etc.

-Liaise with partners for joint promotions and contract arrangements

-Support any ad hoc projects as assigned

What we look for:

-Bachelor or above in Marketing, Business Administration, Communications or related disciplines

-Minimum 3 years experience in Marketing or other related disciplines

-Excellent communication skill when working with internal or external parties

-Analytical minded, sensitive to figures and creative

-Proficient in MS Office applications and Chinese word processing

-Working experience in retail or jewellery industry is preferred

-Good command of spoken and written English, Chinese and Mandarin

-Immediate availability is preferred

What we offer:

-Development opportunities

-5 day work week

-Bank Holiday

-Birthday Leave / Marriage Leave / Full Paid Sick Leave

-Discretionary Year End Bonus / Mid-Year Bonus

-Medical Insurance

-Wedding Gift / Newborn Gift

-Staff Discount

Interested parties, please send your application with detailed resume including academic qualification, career history, current and expected salary by clicking “APPLY NOW”.

Luk Fook Group is an Equal Opportunity Employer. All applications received will be treated in strict confidentiality and be used exclusively for employment purpose only. It is our policy to retain the personal data of unsuccessful applicants for future recruitment reference purpose for a period of not longer than 6 months. When there are vacancies in our subsidiary or associated companies during that period, we may transfer your application to them for consideration. Thereafter, your application together with all materials you provide will be disposed of.