Assistant Officer (Information Technology)

Central Administration

Responsibilities

• Providing support to users and being the first point of contact for error reporting (through email, phone or in person).
• Set up workstations with computers and necessary peripheral devices.
• Email system administration, maintain contact list, create and setup email accounts.
• Developing and overseeing the installation of systems, which include software and hardware.
• Organization webpage updating.
• Knowledge on M365 administration and SharePoint.
• To work closely with vendors and end user representative for project task process.
• Maintain hardware and software inventory.
• Coordinate with vendors on hardware and software for procurement and maintenance purpose.
• Maintaining and updating technical documentation.
• Provide end-user training.
• Perform any other IT administration work assigned by Supervisor.
• On-site support to service units in different locations
• Follow up ad-hoc IT related task, non-office hour support is required but rare occurrence

Requirements

• A recognized Diploma/Certificate or above in Information Technology (IT) or related discipline
• Grade E or above in English Language (Syllabus B) and Chinese Language in HKCEE, or level 2 or above in English Language and Chinese Language in HKDSE, or equivalent
• 3 years working experience related to IT administration, support and troubleshooting is preferred
• Good command of written and spoken English and Chinese
• A team player with strong analytical and problem-solving skills
• Good communications skill and self-motivated
• Able to work independently

Technical Skills

• Experience in VPN, AD Server, Server Backup Application, Wifi System, Video Editing, Webpage Editing, CCTV handling and administration is preferable.
• Knowledge in Structure Cabling, Windows Server, Networking, Firewall, VMWare, Linux, NAKIVO, SAN Storage, HA Solution will be an advantage.

Deadline : 10 January, 2025

Interested parties please download the “Job Application Form” at our homepage (http://www.ychss.org.hk/join-us) and submit the application form together with full resume (Please specify the relevant reference number and expected salary) to the following address on or before the application deadline.

By Email: recruit.ca@ychss.org.hk

By Mail: Manager (Human Resources & Development), Yan Chai Hospital Social Services Department, 8/F, YCH Multi-Services Complex, 18 Yan Chai Street, Tsuen Wan, N.T.

• All unsuccessful application letters will be destroyed upon the position being filled
• All information provided will only be used for recruitment related purpose
• Due to the Sexual Conviction Record Check (SCRC) Scheme is implemented, Yan Chai Hospital Social Services Department will request the eligible applicants to undergo SCRC.