Business Analyst, APAC

SO, WHAT'S THE STORY?

As a member of the APAC IT team, you will play a crucial role in driving technology and process efficiency improvements aligned with the Business Strategy. This position focuses on supporting end-users and managing Business as Usual (BAU) operations while spearheading continuous improvement initiatives for both business processes and systems.

You will oversee the enhancement of enterprise applications, from gathering and defining business and system requirements to user acceptance testing (UAT), training, and implementation. This role requires effective collaboration with high-level stakeholders in a dynamic, business-critical environment.

THE GIG

• Business Application Support:  Provide daily business applications support
• Business Analysis:  Understand & evaluation business user requirements and recommend appropriate business solutions
• Project Management Support:  Take part & support in the IT project lifecycle including requirement gathering, system and data analysis, coordinate user acceptance testing, go-live and documentation
• Process Improvement:  Understand business current practice, recommend improvement resolution & facilitate process improvement
• Regularly liaise with business stakeholders on the continuous improvement roadmap
• Provide 2nd line support for day to day BAU issues

THE STUFF THAT SETS YOU APART
• Diploma/Degree in Information Technology or related discipline
• Experienced in any programming languages is a plus
• Effective communicator and strong negotiation skills, able to work with different internal and external stakeholders, able to work under pressure
• 5+ years of experience in business analysis, requirement analysis or IT project management
• 5+ years working experience Microsoft D365 - Finance Operation Module
• Problem solving skills with logical, analytical and open mind
• Good team player
• Self motivated 
• Good communication skill in speaking of Cantonese, English and Mandain

We live and breathe Rebellious Self Expression at Dr. Martens, and there are 3 core values at the heart of it. They never stand alone, but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE.

At DM your technical capability will go hand in hand with the below:

• Great relationship management that delivers results through effective teamwork
• You’ll be a proud custodian to our DM’s culture, embodying what we stand for and encouraging others to do the same
• You’ll help build a highly engaged team – ensuring a collaborative culture and providing guidance & support to other team members
• You will take ownership for your own development, proactively seeking out feedback to build self-awareness
• You will bring the outside-in; you’ll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving
• You’ll lead the way and role model on all things DE&I & wellbeing

Are you ready to fill your boots? Apply now.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.