Business Operations and Process Improvement Coordinator

About Peplink

Peplink is a fast growing company serving the global communications market.  Our mission is to help businesses around the world to make connectivity reliable and simple by developing wired and wireless routers, software and technologies.  The need for reliable connectivity is growing everywhere, for billions of devices in businesses, factories, machines, drones, or moving vehicles.  We invite you to join us in this exciting growth journey.

Responsibilities:

• Assess and enhance operational processes, pinpointing risks and proposing improvements.
• Develop and document workflows for teams and training purposes. 
• Evaluate the effectiveness of internal controls and process efficiency, producing reports for team review.
• Participate in and aid the operation's execution. Assist in resolving team operational issues.
• Gather project requirements, analyze data, and define application workflows and areas for system enhancement. 
• Handle additional tasks as needed.

Requirements:

• Degree holder in Business Administration, Operations Management, Industrial Management or a related field.
• Minimum 2 years experience in process improvement, internal audit, or operations analysis.
• Familiarity with workflow development and training material creation. 
• Excellent documentation and report-writing abilities.
• Good command of spoken Cantonese, English & Mandarin with excellent interpersonal and communications skills to collaborate with various teams effectively.
• Flexibility to handle ad-hoc tasks and prioritize responsibilities accordingly.

What We Provide:

• An excellent career platform in a fast-growing listed technology company.
• Transparent and diverse working culture. 
• 2-month discretionary bonus.
• Stock options plan.
• Flexible working hours; casual work attire.
• 12-16 days of annual leave.
• 5-day work week.

Peplink is a place where creative problem solvers come together, get things done, and make things work.  Join us and open up more possibilities with us by clicking “Apply Now”

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.