Deskside /Desktop IT Services & Operations/IT Support Specialist

Responsibilities:

• Responding to client support requests.
• Contacting clients to find out the nature of the problem.
• Traveling to the client’s location or connecting via a remote link.
• Troubleshooting hardware and software issues.
• Installing and maintaining hardware and computer peripherals.
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues.
• Advising on software or hardware upgrades.
• Providing basic training in computer operation and management.
• Completing job reports and ordering supplies.

Requirements:

• Higher Diploma or Degree holder in Information Services or related disciplines;
• 1-3 years' relevant support experience
• Spoken English and Cantonese is a MUST
• Good command of written and spoken English and Mandarin is a plus.
• Mature candidate is welcome
• Less experience / Fresh will be considered as Junior IT Officer

We have an excellent corporate culture, friendly colleagues, all kinds of benefits, such as Five-day work per week、Education and Transportation Allowance、Performance Bonus, Overtime pay and so on.


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