Deskside support engineer

** Period: 2 months from 1st Oct 2025 to 30th Nov 2025

** Working hour: by roster, 9 hours with 1 hour lunch/dinner between 9:00am to 10:00pm (One day rest day per week) 

** Working location: Kai Tak, Indoor working or working inside the stadium.

**Job Description:**  

We are looking for a reliable and skilled Deskside Support Engineer to join our team. The role involves providing technical support for PCs, printers, and related equipment, ensuring smooth operations and excellent customer service.  

**Key Responsibilities:**  

- Maintain and support PCs and related equipment.  

- Handle unpacking, packing, and collection of PC equipment.  

- Maintain and support printing equipment.  

- Collect and manage printing equipment after each event/race.  

**Requirements:**  

- Education:** University degree in Information Technology or related field.  

- Experience:** At least 1 year of deskside support experience, especially in notebook, printer, and RAID troubleshooting.  

- Language:** Fluent in Cantonese.  

- Skills:**  

  - Strong customer service and communication skills.  

  - Excellent problem-solving and troubleshooting abilities.  

  - Teamwork and collaboration skills.  

  - Ability to work under pressure.  

**Preferred Qualifications:**  

- Certifications in Windows and Networking are a plus.

The information provide will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.