Guest Service Officer / Concierge (5-day work)

iAdvantage Limited
Posted on 2024-07-17

Not Specified
0 year(s) work experience

Job Description

Responsibilities:

  • Handle visitors' registration and provide guided tour for guests
  • Provide reception service and handle the meeting room reservation
  • Handle incoming calls and greeting visitors
  • General housekeeping of reception and meeting room
  • Answer guest enquiries and handle complaints in a professional and polite manner
  • Perform other clerical duties assigned by supervisor

  Requirements:

  • Holder of Certificate / Diploma in Hospitality Industry or Business Studies
  • Minimum 1 year relevant experience as a Receptionist, Front Office Representative or similar role
  • Good communication, interpersonal and customer service skills
  • Good command of both spoken and written English and Chinese (including Cantonese & Mandarin)
  • Proficiency in PC skills, particularly in Microsoft Office and Outlook
  • Willing to learn new registration applications
  • Proactive, polite and able to work independently
  • Work location: TKO
  • Work Schedule: Mon - Fri, 9am - 6pm

Good remuneration and attractive fringe benefits will be offered to the successful applicant. Interested parties please apply with full resume, present & expected salary, available date by clicking Apply Now. For further information, please visit our company website: http://www.iadvantage.net/

We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 3 months may consider their applications unsuccessful. All personal data collected will be destroyed within 12 months.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.


Job Function
Work Location Not Specified
Education
Non-Degree Tertiary
Skills Customer service / Communication
Spoken Language Intermediate Cantonese / Intermediate English / Intermediate Mandarin
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time
Industry IT / E-Business

About company
iAdvantage Limited
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