Guest Services Agent

Responsibilities:

• Provide check-in and check-out services for guests 
• Greet and welcome guests, and respond guests’ enquiries in a professional manner
• Assist in daily operation at Front Desk

Requirements:

• Good command of both English and Chinese (Cantonese and Mandarin)
• Diploma holder or Certificate in Hospitality Management or related disciplines.
• Outgoing, customer-oriented with strong communication and interpersonal skill
• Knowledge of PMS (e.g. Opera / Cambridge) would be an advantage
• Fresh graduates will also be considered

Working Location:
Kwun Tong

工作範疇：

• 負責前堂部的日常運作，包括迎接客人，回答客人查詢，辦理入住和退房手續等
• 為客人提供有效率，禮貌及專業的服務

工作要求：

• 良好的粵語，英語及普通話書面和口語能力
• 香港中學文憑／中五程度或以上，酒店相關培訓課程文憑／證書優先
• 性格開朗，具有良好溝通能力
• 熟悉酒店管理系統 (例如Opera, Cambridge)者優先
• 歡迎應屆畢業生申請

工作地點：
觀塘

Interested parties please send your resume with current and expected salary to Human Resources Department at hr@hotelcozi.com or Whatsapp at 5970 1400 . 

Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.

求職者可將履歷表(附上最近薪金及要求待遇)以電郵發送到  hr@hotelcozi.com 或Whatsapp 到5970 1400 與悦品酒店人力資源部聯絡。 如申請人於6個星期內未收到面試邀請，則視為申請不成功。所有資訊將僅用於招聘用途，並將在招聘過程結束後銷毀。