Infrastructure Analyst (Work Opportunity in Canada)

This position is based in Canada. Candidates who are legally authorized to work in Canada are welcome to apply.

Company Introduction

T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 35 stores across the country: 14 in BC, 7 in Alberta, 12 in Ontario, and 2 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of years.

The Role

Reporting to the Senior IT Manager - Technology Enablement, the Infrastructure Analyst is responsibility to bridge the gap between business requirements and technology solutions, analyze, design, implement and maintain a robust, reliable, and secure infrastructure systems.

Major Responsibilities

• Collaborate with cross-functional teams, including IT, operations, and business units, to understand their requirements and provide infrastructure solutions that meet their needs
• Lead infrastructure-related projects and manage the implementation process
• Collaborate with infrastructure team, stakeholder and third party to design, engineer, implement, and maintain technology solutions
• Maintain accurate and up-to-date documentation of infrastructure configurations, system changes, design and specifications
• Keep abreast of new technologies, industry trends, and best practices
• Conduct comprehensive system monitoring and analysis of the existing infrastructure systems to identify areas of improvement, potential risks, and future scalability needs
• Involve in developing infrastructure strategies, roadmaps, and architectural designs that align with business objectives.
• Identifying and resolving infrastructure-related issues, troubleshooting system failures, and
• Coordinate with relevant teams to identify issues and ensure timely
• Perform any other duties assigned by the superior(s)

Knowledge, Skills and Ability Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Information Science (or related field) or equivalent job experience
• Minimum 3 years of relevant experience in similar position
• Possess comprehensive knowledge in various infrastructure technologies including networking, storage systems, virtualization technologies and servers
• Proficiency in operating systems, databases, cloud computing, and authentication systems
• Strong knowledge of hardware, software, and their integration
• Experience in project management
• Analytical and problem-solving skills are crucial
• Pay attention to detail, and effective communication abilities; service oriented and good interpersonal skills
• Shift rotation and out of office support will be required
• Demonstrate initiative, flexibility and responsiveness in completing tasks

Benefits

• Quarterly discretionary bonus
• Life/AD&D insurance
• Extended health/dental/vision care
• Retirement benefit
• Paid annual/sick/marriage/bereavement leave
• Subsidized staff meal
• In-store staff purchase discount

Shift

5-day work week (Monday to Friday), 9:00am – 5:30pm

Safety Statement

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.