Infrastructure Specialist (Network Infra & Cloud Management)

Responsibilities:

Seconded to our clients of public sector to assist in taking forward the design and development work.

Responsibilities:

• Data Centre Operations: Conduct daily operations and administration of data centre/DR site, ensuring all systems function efficiently and effectively; 
• Network Infrastructure Support: Provide support for network infrastructure, including troubleshooting and resolving issues to maintain network integrity;
• System Support: Deliver comprehensive support for system configuration, administration, maintenance, incident diagnostics, and resolution for all applications, ensuring related configurations and troubleshooting are effectively handled; 
• VMware Management: Manage VMware hosts and guest operating systems (Windows / Linux / Ubuntu) to ensure virtualization environments are optimized and secure; 
• Server and Storage Management: Manage and maintain Hitachi, Dell, and HP servers as well as other brand solutions, including backup solutions, to ensure high availability, performance, and data protection;
• Cloud Management: Hands-on experience with cloud platforms (AWS, Azure, etc.) to manage and deploy cloud-based solutions; 
• Documentation: Maintain comprehensive documentation for system configurations, inventory, implementations, operations, and maintenance procedures; 
• Helpdesk Support: Record, analyze, and resolve assigned helpdesk calls, providing timely and effective support to end-users; 
• Availability: Be available for off-site duties, extra working hours, and on-call/after-hours support as required to ensure continuous IT service availability; and 
• Other Duties: Perform any additional tasks or projects assigned by the supervisor.

Requirements:

• High school diploma or equivalent education in Computer Science, or a related discipline;
• 5+ years of experience in the IT field with a strong focus on IT infrastructure and cloud services/products
• Broad understanding of IT infrastructure, including but not limited to: network (such as LAN/WAN, TCP/IP, SSL, DNS, DHCP), Windows Server, Exchange, VMware, M365, and server/storage/HCI Solution/WAF/Load Balancer solutions; 
• Good interpersonal, presentation, and problem-solving skills to effectively communicate with team members and stakeholders;
• Hands-on experience with cloud platforms (AWS, Azure, etc.) and integration with on-premises infrastructure; and 
• Relevant certifications (e.g., MCSE/MCITP, AWS Certified Solutions Architect Associate, Azure Administrator Associate, VMware Certified Professional) are a plus.

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

Visit our website for more jobs: www.edps.com.hk

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.