IT Specialist

About Our Company

At Eisai, we aim to address unmet medical needs and enhance healthcare for patients and their families through our human health care (hhc) approach. As a growing pharmaceutical company with a global focus on neurology and oncology, we are seeking highly motivated individuals who thrive in a fast-paced environment and want to make a difference.

Job Description

• Provide first-line IT support to internal staff, assisting them with hardware and software problems via phone, email, or in-person
• Monitor and maintain computer systems and networks by performing regular checks and troubleshooting to diagnose and solve hardware/software faults
• Document and maintain an inventory of all IT assets
• Participate in the creation and maintenance of IT documentation, system standards, and procedures
• Undertake local IT implementation project including web platform
• Assist in the implementation and maintenance of IT infrastructure projects under the guidance of the global IT team

The Successful Applicant

• DSE Graduate or above
• Min. 3 years of relevant experience as IT Support
• Hands-on experience in M365, Zscaler, Intune and knowledge of network, router and firewall
• Strong control sense, able to identify potential risks and provide valid recommendations
• Pro-active, self-motivated, diligent, capable of working independently with strong communication skills

Contact

• Interested individuals can apply now and send CV to Idy Wong at e-recruit@eisaihk.com