IT Support Engineer

eft Payments (Asia) Limited
Posted on 2024-11-04

Kwai Fong
1 year(s) work experience

Job Description

Job Responsibilities:

  • Provide direct technical support to end-users for payment services integration
  • Handle end-users inquiries and assist to solve payment services related technical problems
  • Perform system testing, problem analysis and training to other technical support personnel
  • Assist in preparing technical documents and training material

 

Job Requirements:

  • Diploma or above in Information Technology, Computer Science or related disciplines
  • 1-2 years solid experience in users or technical support
  • Good team player, self-motivated and can work independently
  • Good analytical, conceptual and communication skills
  • Good command in spoken and written English and Chinese

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.


Job Function
Work Location Kwai Fong
Education
Non-Degree Tertiary
Skills Communication
Spoken Language Intermediate Cantonese / Intermediate English
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time
Industry Financial Services

About company
eft Payments (Asia) Limited
eft Payments (Asia) Limited is a leading e-Payment services provider in Hong Kong. Established in Dec 2013, eftPay provides one-stop electronic payment services including merchant acquiring services, POS systems integration, technical support, payment gateway services, transaction reporting and settlement reconciliation.

eftPay is currently serving over 15,000 shops across a wide range of industries. Our customer bases include leading companies in the following sectors: electronics and electrical appliances, cosmetics and skincare, apparels, food and beverage, hotels, theme parks, conveniences stores, and more, and we are still expanding.

Over the past few years, eftPay has achieved outstanding results in a range of events, projects and new product development. eftPay was the designated service provider of numerous significant events.

Become one of our team. We seek individuals with high potential to help us expand our business and strengthen our operations.