IT Support Specialist
FunctionEight Ltd
Posted 2 days ago
Wan Chai
1 year(s) work experience
Medical insurance / Birthday leave
Job Highlight
Job Description
Responsibilities
- Provide L1 - L2 Support remotely and troubleshooting to end-users dealing with PC device related problems
- Answer and respond to calls, emails and online chat
- Identify and escalate priority issues
- Adhoc onsite visit for client office for troubleshoot cannot be done remotely
Requirements
- Higher Diploma or above in IT, Computer Studies or related disciplines
- Fresh Graduate Welcome
- 1 year or above of experience in IT is an advantage
- Good command of communication in English is advantage
What you can expect
- Good work-life balance
- Teamwork and team spirit
- Birthday leave
- Medical insurance
The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.
| Job Function | |
| Work Location | Wan Chai |
| Benefits | Medical insurance / Birthday leave |
| Education |
Non-Degree Tertiary
|
| Skills | Teamwork |
| Employment Type | Full Time |
| Industry | IT / E-Business |
About company
FunctionEight Ltd
FunctionEight is one of the leading Managed IT service providers in Asia, supporting small-medium and large companies in over 10 countries.
We were founded in Hong Kong in 2001 and have grown both organically and by acquisitions to offices in 3 countries. In 2020, our well-established
IT Helpdesk started to operate 24/7, allowing us to offer a whole new level of service to companies operating across several continents and time zones.
We were founded in Hong Kong in 2001 and have grown both organically and by acquisitions to offices in 3 countries. In 2020, our well-established
IT Helpdesk started to operate 24/7, allowing us to offer a whole new level of service to companies operating across several continents and time zones.
