Manager, Marketing & CRM

OHLA! Luxury
Posted on 2024-07-18

Tsim Sha Tsui
0 year(s) work experience

Job Description

Responsibilities:

  • Develop and execute comprehensive marketing strategies and campaigns to drive brand awareness, customer acquisition, and retention.
  • Oversee the management and optimization of our CRM program to ensure effective customer segmentation, lead generation, and personalized marketing communications.
  • Collaborate with cross-functional teams to design and enhance user interfaces (UI) and user experiences (UX) across various digital platforms.
  • Utilize marketing data analytics to track campaign performance, customer insights, and ROI, and provide actionable recommendations for continuous improvement.
  • Lead and mentor a team of marketing professionals and CS team, providing guidance, support, and fostering a collaborative work environment.
  • Manage and execute digital marketing initiatives, including SEO/SEM, email marketing, social media, and content marketing, to drive engagement and conversions.
  • Coordinate and execute events marketing strategies, including trade shows, conferences, and webinars, to enhance brand visibility and generate leads.
  • Stay up-to-date with industry trends and emerging technologies in marketing, CRM, and digital platforms, and identify opportunities to leverage them for business growth.


 

Requirement:

  • Degree holder in Marketing, Business or related disciplines preferred
  • A Minimum of 3 years retail store experience with CRM experience, preferably in luxury fashion industry
  • Must have social media know-how and relevant experience
  • Speak fluent English and Cantonese
  • Positive working attitude with strong analytical and quick problem-solving skills
  • Proactive and able to work independently
  • Team player with good interpersonal and communication skills
  • Fashion background is a plus


 

Package:

1) 5 days work week, with flexi-hour arrangement

2) Year end bonus

3) Medical insurance

4) Staff discount

5) Annual leave 12 days with public holiday


 


Job Function
Work Location Tsim Sha Tsui

About company
OHLA! Luxury