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Operation Support Manager
RIPEN Limited
Posted 5 days ago
Kwun Tong
0 year(s) work experience
Job Highlight
Job Description
Job Description:
- Supervise and manage IT support staff to ensure seamless daily operations and effective delivery of IT support activities.
- Oversee daily IT operations to guarantee the proper functioning of systems, networks, and applications.
- Troubleshoot and resolve IT environment issues in adherence to provided instructions.
- Respond promptly to incoming incidents and service requests received through phone calls and email.
- Conduct monthly housekeeping and apply patches to safeguard systems from potential threats.
- Prepare and deliver comprehensive weekly and monthly reports on IT operations and performance.
Requirements:
- Bachelor’s degree in Computing Studies, Engineering, or a related discipline.
- At least four years of solid operational experience in server and network support. Candidates with less or no relevant experience will also be considered.
- Self-motivated and highly responsive with a proactive attitude.
- Proficient in spoken English and Cantonese, with strong interpersonal and communication skills.
- Candidates with less experience may be considered for the position of Operation Support Specialist.
Job Function | |
Work Location | Kwun Tong |
About company
RIPEN Limited