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Operation Support Manager

RIPEN Limited
Posted 5 days ago

Kwun Tong
0 year(s) work experience

Job Description

Job Description:

  • Supervise and manage IT support staff to ensure seamless daily operations and effective delivery of IT support activities.
  • Oversee daily IT operations to guarantee the proper functioning of systems, networks, and applications.
  • Troubleshoot and resolve IT environment issues in adherence to provided instructions.
  • Respond promptly to incoming incidents and service requests received through phone calls and email.
  • Conduct monthly housekeeping and apply patches to safeguard systems from potential threats.
  • Prepare and deliver comprehensive weekly and monthly reports on IT operations and performance.

Requirements:

  • Bachelor’s degree in Computing Studies, Engineering, or a related discipline.
  • At least four years of solid operational experience in server and network support. Candidates with less or no relevant experience will also be considered.
  • Self-motivated and highly responsive with a proactive attitude.
  • Proficient in spoken English and Cantonese, with strong interpersonal and communication skills.
  • Candidates with less experience may be considered for the position of Operation Support Specialist.


Job Function
Work Location Kwun Tong

About company
RIPEN Limited