Product & Service Executive – Wellness Solutions

Role Responsibilities

• Assist in managing office pantry subscriptions business and other wellness-related offerings for clients.
• Liaise with customers to understand their office pantry needs and preferences.
• Coordinate with suppliers to curate and manage inventory of pantry products, ensuring timely delivery and quality.
• Maintain and update data in the company’s systems and files for accurate tracking of orders, inventory, and customer preferences.
• Support the team in organizing and executing employee wellness offerings and other solutions.
• Provide excellent customer service by addressing inquiries and resolving issues related to office wellness solutions.
• Support the team on business proposals and sales kits to enable smooth offering sell-in with customers.
• Collaborate with other departments to deliver smooth and efficient operations for office wellness offerings.
• Support ad-hoc sales and marketing projects, including the implementation of customer events and activities.

Job Requirements

• Degree holder in any disciplines
• Minimum 1 years of relevant experience, preferably in product, service marketing or account servicing
• Excellent organizational skills with the ability to multitasking under pressure and expert time management skills
• Strong communication and interpersonal skills to work with people in different levels
• Attention to detail and a proactive approach to problem-solving
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and data management
• Good command of both spoken & written English and Chinese