Program Manager

Responsibilities:

• Initiate a discussion within the team and escalate to line manager when there is any common KPI issues globally
• Understand client’s challenges and partner with the client directly via face-to-face meetings or phone calls to work out solutions
• Assess BV systems and team up with IT /Global Technical Service departments to develop a client specific tool, providing solutions to client as partner in the most efficient way
• Assess program issues to identify potential risks for all his/her global programs, initiate the preventive actions to other programs
• Initiate a discussion within the team to identify common issues and prevent similar issues to other programs. Initiate and drive the program audit, technical audit, In-line QC audit by working with related processes when necessary
• Critically assess the impact & consequences when implementing a manual work to automation. Pre-engagement with related stakeholders (Operations or IT or Global Technical Service department, etc.) for complex program changes to assess the feasibility and deploy the program changes in the most effective and efficient way for operationalization
• Critically assess the complexity of program change, determine the most effective tools such as workflow, table form to best present the complicated procedures or process
• Understand their challenges and aim at a resolution to balance between the client and operations at the best interest
• Assess the complexity of change, determine the most effective training approach, such as on-site training (if necessary)
• Initiate and lead the continuous improvement or simplification through projects in conjunction with operations, IT and various process teams
• High proficiency in all BV systems, and have the ability to work on IT EDI project. Fully understand the OTRD process and set up BVOS for client including PD function
• Actively participate on proposals review by focusing on the program administrative requirements and drive the client for appropriate best practices
• Clearly understanding account priorities and initiatives. Proactively work out a strategy with KAM to reduce the risk impact to the company and maximize potential opportunities. Regular review with client if necessary

Job Requirements:

• Degree holder or above
• Over 5 years’ working experience in total, preferably with program management in consumer product testing, quality assurance, process / quality engineering or design for manufacturability experience
• Sense of urgency and know when to escalate
• Able to work under time pressure
• Logical thinking, can analyze data and look for trends
• Strong analytical, problem-solving, and critical thinking skills
• Good team leader and team player with strong interpersonal and communications skills
• Good planning, organizing, project management, execution follow through and process improvement skills
• Good verbal and written communication and presentation skills
• Fluent in written and spoken English and Cantonese / Mandarin preferable
• Familiar with MS Office applications
• Self-motivated, responsible, patient, customer-oriented and detail-oriented

We offer competitive salary and benefits to the right candidate.  Interested parties please send your application with date of availability, present & expected salary to the Human Resources Department, Bureau Veritas Hong Kong Limited by mail or clicking “APPLY NOW”.  To submit your application by mail, please mark "Confidential" and position applied on the envelope.

Our Benefits:

• 5-day Work Week 
• Public Holiday, Annual Leave, Marriage Leave, Maternity Leave & Paternity Leave
• Double Pay, Performance Bonus
• Life & Medical Insurance Benefits
• Mandatory Provident Fund Contribution
• Education & Training Subsidies
• Excellent Training & Career Advancement Opportunities

Join us on LinkedIn:  
https://hk.linkedin.com/company/bureau-veritas-consumer-products-services 

Mail 
Unit 702, 7/F, Harbourside HQ
8 Lam Chak Street
Kowloon Bay, Kowloon

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