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Reservation Service Officer (HK$6000 New Joiner Incentive)

海洋公園
Posted on 2024-12-03

Aberdeen
1 year(s) work experience
Salary negotiable
Gratuity / Life insurance / Medical insurance / New join bonus / On-the-job training / Marriage leave / Paternity leave / Birthday leave / Compassionate leave

Job Highlight

  • Handle customer enquiries and bookings of education programmes
  • Assist insetting up and test the booking system
  • Reservation service

Job Description

Responsibilities

The incumbent will be responsible for handling customer enquiries and bookings of education programmes & projects for the park. He/She will also assist insetting up and test the booking system, other administrative tasks and provides operational support to the Discovery & Education Department.

 

Requirements
  • Vocational Certificate or above education qualifications in Tourism, Business Administration or related field
  • With at least 2 years work experience in customer service, reservation or administration; fresh graduate will also be considered
  • Customer-oriented, with good problem solving and communication skills
  • Detail-minded, hardworking and able to work under pressure
  • Computer literacy in MS Office, knowledge in systems and database is an added advantage
  • Good command of both written and spoken English and Chinese, Putonghua speaking is a plus
  • Willing to work during weekends and public holidays (5 days/week from 8:30am to 6:15pm)

 

Full-time Staff Benefits 全職員工福利
  • New Joiner Bonus 新人獎金* ($6,000)
  • Staff Referral Bonus 職員推薦獎金* (高達$4,000)
  • 13-month payment / Gratuity 年終雙糧/約滿酬金
  • Marriage/Examination/Conservation/CSR Leave 結婚/考試/義工/保育假期
  • Ocean Park and Water World Complimentary Tickets 海洋公園及水上樂園免費入場劵
  • Staff In-Park Discounts 員工購票/購物折扣                     
  • Staff Canteen 職員餐廳    
  • Staff Social Club 職員聯誼會                                 
  • Medical Insurance (Hospitalization & Outpatient) 醫療福利 (包括住院及門診)  
  • 14 days Paid Leave 14天有薪假期
  • 17 days Public Holiday 17天公眾假期

* Incentive are governed by terms and conditions獎金須受有關條款及細則

 

For application and enquiry: 申請及查詢:

招聘網站 Career website : https://careers.oceanpark.com.hk/en/job-openings/job-search-result/?SUBDEPT3=103

WhatsApp: 5208 3805

 

Applicants not contacted within six weeks may consider their application unsuccessful. Personal data collected will be used for recruitment-related purpose only.

應徵者如在六星期內未獲邀請面試,將作落選論。所有收集資料只作招聘用途。


Job Function
Work Location Aberdeen
Benefits Gratuity / Life insurance / Medical insurance / New join bonus / On-the-job training / Marriage leave / Paternity leave / Birthday leave / Compassionate leave
Education
School Certificate / HKDSE
Skills Customer service / Microsoft Word / Microsoft Excel / Microsoft PowerPoint
Spoken Language Fluent Cantonese / Intermediate English / Basic Mandarin
Written Language Fluent Chinese / Intermediate English
Employment Type Full Time
Industry Hospitality / Catering / Club

About company
海洋公園
海洋公園致力成為一個提供平等就業機會和關懷社會的僱主,全情投入於培育及提供機會予殘疾人士和青少年,並協助他們畢業後在公園工作。