Senior Program Officer / Program Manager


Kowloon Bay
5 year(s) work experience
Education allowance / Five-day work week / Life insurance / Medical insurance / Promotion opportunities / On-the-job training / Marriage leave / Paternity leave

Job Description

 Responsibilities:

  • Initiate a discussion within the team and escalate to line manager when there is any common KPI issues globally
  • Understand client’s challenges and partner with the client directly via face-to-face meetings or phone calls to work out solutions
  • Assess BV systems and team up with IT /Global Technical Service departments to develop a client specific tool, providing solutions to client as partner in the most efficient way
  • Assess program issues to identify potential risks for all his/her global programs, initiate the preventive actions to other programs
  • Initiate a discussion within the team to identify common issues and prevent similar issues to other programs. Initiate and drive the program audit, technical audit, In-line QC audit by working with related processes when necessary
  • Critically assess the impact & consequences when implementing a manual work to automation. Pre-engagement with related stakeholders (Operations or IT or Global Technical Service department, etc.) for complex program changes to assess the feasibility and deploy the program changes in the most effective and efficient way for operationalization
  • Critically assess the complexity of program change, determine the most effective tools such as workflow, table form to best present the complicated procedures or process
  • Understand their challenges and aim at a resolution to balance between the client and operations at the best interest
  • Assess the complexity of change, determine the most effective training approach, such as on-site training (if necessary)
  • Initiate and lead the continuous improvement or simplification through projects in conjunction with operations, IT and various process teams
  • High proficiency in all BV systems, and have the ability to work on IT EDI project. Fully understand the OTRD process and set up BVOS for client including PD function
  • Actively participate on proposals review by focusing on the program administrative requirements and drive the client for appropriate best practices
  • Clearly understanding account priorities and initiatives. Proactively work out a strategy with KAM to reduce the risk impact to the company and maximize potential opportunities. Regular review with client if necessary

Job Requirements:

  • Degree holder or above
  • Over 5 years’ working experience in total, preferably with program management in consumer product testing, quality assurance, process / quality engineering or design for manufacturability experience
  • Sense of urgency and know when to escalate
  • Able to work under time pressure
  • Logical thinking, can analyze data and look for trends
  • Strong analytical, problem-solving, and critical thinking skills
  • Good team leader and team player with strong interpersonal and communications skills
  • Good planning, organizing, project management, execution follow through and process improvement skills
  • Good verbal and written communication and presentation skills
  • Fluent in written and spoken English and Cantonese / Mandarin preferable
  • Familiar with MS Office applications
  • Self-motivated, responsible, patient, customer-oriented and detail-oriented

We offer competitive salary and benefits to the right candidate.  Interested parties please send your application with date of availability, present & expected salary to the Human Resources Department, Bureau Veritas Hong Kong Limited by mail or clicking “APPLY NOW”.  To submit your application by mail, please mark "Confidential" and position applied on the envelope.

Our Benefits:

  • 5-day Work Week 
  • Public Holiday, Annual Leave, Marriage Leave, Maternity Leave & Paternity Leave
  • Double Pay, Performance Bonus
  • Life & Medical Insurance Benefits
  • Mandatory Provident Fund Contribution
  • Education & Training Subsidies
  • Excellent Training & Career Advancement Opportunities

Join us on LinkedIn:  
https://hk.linkedin.com/company/bureau-veritas-consumer-products-services 

Mail 
Unit 702, 7/F, Harbourside HQ
8 Lam Chak Street
Kowloon Bay, Kowloon

Personal data collected will be used for recruitment purposes only.


Job Function
Work Location Kowloon Bay
Benefits Education allowance / Five-day work week / Life insurance / Medical insurance / Promotion opportunities / On-the-job training / Marriage leave / Paternity leave
Education
Degree
Skills Interpersonal skills / Communication / Organization / Teamwork
Spoken Language Fluent Cantonese / Fluent English / Fluent Mandarin
Written Language Fluent Chinese / Fluent English
Employment Type Full Time
Industry Laboratory

About company
Bureau Veritas Hong Kong Limited
Your career is about more than building a résumé — it’s a chance to leave your mark.

Make an impact doing work you can be proud of at Bureau Veritas. Contribute to a global mission to enhance standards with integrity, and help us create a brighter future for our next generations, and a safer society for us all.

About Bureau Veritas

Bureau Veritas is a world leader in laboratory testing, inspection and certification services. Created in 1828, the Group has more than 82,000 employees located in more than 1,600 offices and laboratories around the globe. Bureau Veritas helps its clients

improve their performance by offering services and innovative solutions in order to ensure that their assets, products, infrastructure and processes meet standards and regulations in terms of quality, health and safety, environmental protection and social

responsibility. Website: www.bureauveritas.com

BV Consumer Products Services is a world-leading concept-to-consumer supply chain solutions partner working with organizations throughout the supply chain. With well in excess of 100 offices and laboratories spread around the world, we are proud to be

the quality managers for many of the world’s leading brands, retailers and their supply chains.

With a presence in every major sourcing and selling territory around the world, our testing, inspection, certification and advisory solutions help companies making, distributing or selling consumer and technology products to improve their: product quality,

safety, connectivity, security and environmental compliance, sourcing flexibility, speed-to-market, profitability and brand security throughout the supply chain. Our product testing include soft goods, hard goods, toys, premium and juvenile products, etc. Website: www.cps.bureauveritas.com

To cope with our continuous development, we cordially invite you to join as one of our professional associates.