Supervisor 店舖主任
職位亮點
- At least 2 years supervisory experience, preferable coffee industry
- Strong in both operational & clerical skills
- With latte art skills, detailed-minded, outgoing & proactive
職位描述
Assist Superior in daily operation, including rostering, compiling reports and quality control
協助上司監督日常店舖運作之外,需編制班表、編制報告和品質監控
Handle and well-addressed to all enquiries, feedback or complaints from customers
確保妥善處理顧客的所有查詢、回饋和投訴;並向上司彙報所有顧客投訴
Monitor work safety and shop hygiene matters, and follow up improvement work
監察店鋪衛生及工作安全事宜;監督及跟進衛生改善進度
Manage stock level and conduct stock take
管理庫存存量及定期盤點
Maintain brand image
維護品牌形象
Requirement
At least 2 years of supervisory experience, experience in coffee or catering industry is an advantage, with Sales experience definitely a plus. More experience will be considered as Superior level
最少2年主管經驗, 有咖啡或餐飲業經驗者優先及有零售經驗更佳;經驗豐富者會被考慮管理級職位。
Flexible, excellent problem-solving skills. Good communication and good customer service skills
具危機應變能力﹐良好溝通、表達和客戶服務技巧
Energetic, outgoing, self-motivated, independent and can work under pressure
懂拉花技巧﹐有活力和性格外向﹐能自我激勵、獨立處事和能在壓力下工作
Good command of Chinese and English skills
具良好中、英文語言能力
所有資料將會絕對保密,並只用作考慮本集團 / 本公司 有關或類似職位之申請。
工作種類 | |
工作地區 | Not Specified |
待遇 | Dental insurance / Medical insurance / Travel allowance / Attendance bonus / Meal allowance / Marriage leave / Birthday leave / Referral bonus / Compassionate leave / Incentive |
教育程度 |
School Certificate / HKDSE
|
技能 | Problem-solving / Conflict management / Communication / Organization / Teamwork / Microsoft Word / Microsoft Excel / Microsoft PowerPoint / Customer service |
口語語言 | 流利 Cantonese / 基礎 English / 基礎 Mandarin |
書寫語言 | 流利 Chinese / 良好 English |
受僱形式 | Full Time |
關鍵字 | coffee / barista / brew |
行業 | Hospitality / Catering / Club |
% Arabica has fostered a passionate and enthusiastic global following who share a love of timeless elegant design and quality bespoke coffee. The Arabica brand had a simple beginning rooted in the quest for the purity of a perfect cup, but our desire to pursue excellence at every turn has enabled our customers and baristas worldwide to “See the World through Coffee.”