System Engineer - IES - Hong Kong

About the Business

Our industry-leading IT and technology specialists will guide your organization through end-to-end redesign and modernization of your application, platforms and business process to give rise to new capabilities and empower your business.

Work you'll do

• Perform day-to-day LAN Administration jobs, maintain and perform troubleshooting on user workstations and Windows Servers
• Install and configure new Windows Servers and users workstations
• Interact and follow up with vendors and government departments for maintenance and fault reported for any computer equipment and software until case completed
• Maintain the inventory record of the computer equipment
• Provide technical assistance for relocating/establishing computer equipment

We are looking for someone with

• Higher Diploma or above in Computer Science or equivalent
• At least 6 years of experience in :
  • performing day-to-day LAN Administration jobs, maintaining and performing troubleshooting of Microsoft Windows 2008/2012/2016 server;
  • supporting Windows 2008/2012/2016 system services including DHCP, DNS and Active Directory;
• At least 4 years of experience in :
  • providing help-desk and technical support for Microsoft Windows 7 / Windows 10 workstations
  • supporting standard office applications including MS Outlook and MS Office;
  • supporting SSLVPN
  • supporting MWS service and mobile devices (in particular iOS devices)
  • managing Symantec Anti-virus (SAV) definition updating through logon script and through SAV server
  • supporting server hardware and network equipment
  • monitoring of LAN/WAN/VPN network performance
  • troubleshooting hardware, software, networking and configuration problems in PCs and notebooks
  • managing centralised backup system using ArcServe R16 or above
• Below support experience is preferred but not essential :
  • Prior support experience in Government department(s)
  • Maintaining and supporting websites using tools like Adobe Dreamweaver, HTML, CSS, JavaScript and ASP
• Holder of below professional certifications is a definite advantage 
  • Microsoft Certified System Engineer (MCSE) or  Microsoft Certified Technology Specialist (MCTS) or equivalent
  • Cisco Certified Network Associate (CCNA)
  • IBM Certified System Administrator (CLP) - Lotus Notes and Domino 8.5