IT Support Specialist

Chinney Alliance Engineering Limited (“CAE”) was established in 1973 and has grown into one of the most important international distributors in Hong Kong.

In this era of rapid technological advancement, CAE partners with premier global aviation brands to deliver innovative solutions.  We provide cutting-edge communication, navigation, and surveillance technologies that address the evolving demands of the airport sector in Hong Kong and Mainland China.

Welcome to join CAE for your career development in the aviation engineering industry!

Responsibilities:

1. Daily Technical Support

   • Provide basic IT support to internal staff, including troubleshooting issues related to computers, software, networks, and printers.
   • Assist users via on-site visits, phone calls, or remote support tools.

2. Computer & Equipment Management

   • Install and configure Windows and macOS computers, as well as mobile devices (iOS/Android).
   • Manage IT equipment inventory, procurement, and maintenance.
   • Assist in setting up and managing Microsoft 365 user accounts.

3. Network & Server Maintenance (Basic Knowledge Preferred)

   • Perform basic network troubleshooting (LAN / Wi-Fi setup, VPN connections).

   • Assist in monitoring and maintaining company servers and backup systems.

4. Other IT-Related Tasks

   Perform any IT-related ad hoc tasks assigned by the IT superior.

Requirements:

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Fresh graduates are welcome.
• Basic understanding of Windows, macOS, and Microsoft 365.
• General knowledge of networking (Wi-Fi, VPN, firewalls) is a plus.
• Willingness to learn, strong problem-solving skills, and ability to work independently.
• Good communication skills in English and Chinese.

Please click the Quick Apply button to send your full resume stating relevant job references, present and expected salary and availability.

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